Privacy Policy

Last Updated on April 17, 2025

A. Introduction

Susan Frank ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

This website (https://susanfrankglobal.com) is owned and operated by Susan Frank.

B. Information We Collect

(1) Personal Information. When provided voluntarily by individuals, we may collect personal information such as names, addresses, email addresses, phone numbers, health and wellness goals, and progress measurement data.

(2) Non-Personal Information. For statistical purposes, we may also collect non-personal information such as browser type, operating system, IP address, pages visited, time spent on site.

C. How We Use Your Information

We may use the collected information for purposes, including but not limited to:

a) Providing and personalizing our services.

b) Processing transactions and delivering products.

c) Sending periodic emails related to your orders, progress, or inquiries.

d) Improving our website and user experience

e) Sending program updates and health resources

f) Communicating about community events and group calls

Important Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

D. Disclosure of Information. We do not sell, trade, or otherwise transfer your personal information to third parties.

Exceptions:

a) Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting our business.

b) Legal Compliance: We may disclose information when required by law or in response to lawful requests by public authorities.

E. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These small files are stored on your device to remember your preferences and provide personalized features.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.

F. Your Choices

You have the right to access, correct, or delete your personal information; or to opt-out of communications at any time. To do so, please contact us at [email protected].

G. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

H. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

I. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this policy periodically.

I. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Susan Frank

ATTN: Privacy Policy Officer (Susan Frank)

2030 Sierra Trace Rd , Denton North Carolina 27239

Email: [email protected]

Phone: 336-777-7671